Do you charge for an AC diagnostic?
Yes. Repair visits include a paid diagnostic so we can test the system and identify the cause. We explain the findings and price the next step before completing additional work.

Heating and cooling service
When the air conditioner stops keeping up, we diagnose the whole system—not just the first symptom.
How we can help
Ottaway Mechanical provides air-conditioning repair for homeowners and property owners throughout the service area. We work on central air conditioners, heat pumps, package equipment and the controls that make the system operate.
A no-cool call can be caused by an electrical failure, an airflow restriction, a drainage problem, a refrigerant issue or a combination of problems. We test the system, explain what failed and price the repair before moving forward.
What we look at
Straight answers
We do not assume every older air conditioner needs replaced. If a practical repair makes sense, we will explain it. If the equipment condition, refrigerant type or repair cost makes replacement worth considering, we will show you that option without turning a service call into a sales pitch.
Request service online →Common questions
Yes. Repair visits include a paid diagnostic so we can test the system and identify the cause. We explain the findings and price the next step before completing additional work.
Restricted airflow, a dirty outdoor coil, a failed component, duct problems or a refrigerant issue can all cause poor cooling. The correct repair starts with measurements, not guessing.
Yes. We diagnose heat pumps in both heating and cooling, including controls, reversing-valve operation, defrost components, airflow and refrigeration performance.
Service and diagnostic visits are paid. Estimates for full equipment replacement or new installation are free.
Need HVAC help?
Call for the fastest response, or send the details by email.